Shipping policy
Last updated: October 25, 2026
International shipping
PLS DON’T CALL serves international customers in the destinations available at checkout. Worldwide availability does not mean every country or territory is currently supported. Availability depends on the product, delivery address, carrier service and applicable restrictions. If no shipping option appears for your address, we cannot currently accept delivery to that address.
Made to order
Our products are made after an order is placed. Production time is separate from transit time. Any estimated delivery dates shown with your order are estimates unless expressly stated otherwise; we do not promise a single delivery timeframe for all destinations. Contact us before ordering if you need an item for a specific date.
Shipping charges and taxes
Available shipping methods and charges are shown at checkout before payment. Taxes collected by the store are reflected in the checkout total. International deliveries may incur import duties, local taxes or carrier clearance fees that are not collected at checkout. Where legally payable by the recipient, these additional charges are the recipient’s responsibility. Check local import rules before ordering. We will not charge undisclosed store fees after purchase.
Tracking and separate shipments
When your order ships, tracking information is provided where available. Items may arrive in separate packages and on different dates. Tracking may take time to update after dispatch.
Address changes, delays and delivery problems
Please check your address before payment. Request corrections promptly through our contact form; changes may no longer be possible once production or shipping has started. If a package is delayed, missing, damaged or marked delivered but not received, contact us with your order number so we can investigate. Do not rely only on the carrier to resolve an order issue.
For returned or undeliverable parcels, we will explain the available options and any lawful reshipping costs before arranging another shipment. We do not automatically forfeit your payment. Delays, customs issues or carrier investigations do not remove your mandatory cancellation, delivery or refund rights.
Returns and support
See our Returns & refunds policy. For destination or order questions, use our contact form.